Genetec turns mobile phones into security devices with Sipelia

The integration of the Sipelia communications management system with the application Genetec Mobile unifies communications between operators, Speakers and external intercom and telephony systems.

The latest version of the communications management system Sipelia of Genetec, SIP-based, is now integrated into the Mobile App manufacturer's, so security personnel can quickly make and receive audio/video calls, transmit messages over public address systems and activate standard operating procedures from your mobile.

Sipelia's mobile integration improves an organization's operations by Unify incoming calls with the rest of the security system. When emergencies require quick action, Allows these professionals to leverage their entire communication infrastructure to coordinate response and report to staff, Visitors and customers, even when they are on the move.

"Security operators rarely have time to think about which device to use to make a quick call during an incident," he says. Laurent Villeneuve, senior product marketing manager of Genetec-. With the integration of Sipelia in our Mobile application, They can now take the right measures to deal with the situation that has arisen from a single interface on their mobile phone.".

With Sipelia Mobile, Operators can Easily call Emergenci servicesa and communicate with members of the security team or external contacts via an audio or video call using the contact list; as well as respond to incoming support requests and use audio/video verification to grant or deny access to visitors, Etc. without having to leave the Genetec Mobile app.

Security teams also have the possibility to automatically play a warning message through the organization's public address system, which can be . Dynamic, scheduled or event-based to actions.

When an event is triggered, as a access denied alert or an alarm from an IoT sensor, Custom standard operating procedures automatically play an ad or, in alternative, The operator can decide whether to play a specific one.

For post-event research, Sipelia Mobile also allows you to play messages and audio/video recordings, calls or export the call recording for sharing without the need for a third-party device or complex setup.

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