Lufthansa tests biometric boarding system at Los Angeles airport

This pilot project, based on facial recognition, has been developed by Lufthansa with its partner Amadeus.

The Lufthansa Group, as part of its ongoing efforts to digitize the travel industry, has launched a biometric facial recognition system to optimize boarding processes at airports.

Made in collaboration with your partner Amadeus, as well as customs and border protection (Cbp), Los Angeles World Airports Authority (LAWA) And Vision Box; this pilot project has been implemented at Los Angeles International Airport (Los Angeles International Airport – LAX) with a rate of 350 shipments in twenty minutes.

The operation of this system begins at automatic boarding gates, equipped with sophisticated facial recognition cameras that capture images of passengers' faces as they approach the device.

This image is securely sent to the CBP database for real-time passenger verification and identification. After this, the passenger no longer needs to show a boarding pass or passport at the gate.

Due to the increasing volume of passengers and the limitations of airport infrastructure, biometric data is becoming a key element in speeding up airport processes, while ensuring the safety and security of passengers.

Amadeus, the Lufthansa Passenger Service System provider (Altéa) including the Altéa Departure Control solution, has been in charge of developing this biometric system together with Lufthansa.

After the Test in Los Angeles, Lufthansa intends to expand the pilot program to other U.S. gateways and other passenger points of contact. Completion of the test will also pave the way for other airlines, using Amadeus Altéa technology, implement biometric boarding for their passengers.

“Biometric boarding has enormous potential to make the travel experience easier and less stressful.. Last year, more than 1.600 millions of passengers boarded using Amadeus' Altéa technology", Explains “, Guido Haarmann, Managing Director, Central & Eastern Europe, Airlines, Amadeus.

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